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CASE STUDY

ACTORS

One geo-targeted email connected ACTORS with hundreds of fans across Europe at a fraction of the cost of paid social. The result: a packed tour and proof that direct fan messaging outperforms ads every time.

Published: December 3, 2025 | 4 min read

ACTORS image 2

ACTORS needed to promote their European tour without spending heavily on paid social media advertising. Using OnPitch's geo-targeting capabilities, they sent a single targeted email campaign to their European fanbase, reaching the right audience at the right time with unprecedented efficiency.

ABOUT

Background

ACTORS, a Vancouver dark-wave quartet, have nurtured a permission-based list since 2018 through QR codes at shows, Bandcamp checkout capture, and opt-in forms on social media. Over time, this created a clean, high-intent database of true fans spread across Europe and North America. Using OnPitch's radius filter, the band segmented their audience by city and sent a single geo-targeted email exactly seven days before each spring 2025 tour stop. The result was a highly efficient campaign that reached verified fans in the right place at the right time without relying on paid social promotion.

In Practice

Email sent to Valencia fans.

In Practice

Engagement Results

City-by-city email performance across European tour.

Bucharest
Opens
2
Sends
3
Engagement
66%
Athens
Opens
4
Sends
12
Engagement
33%
Münster
Opens
54
Sends
160
Engagement
34%
London
Opens
70
Sends
171
Engagement
41%
Liège
Opens
25
Sends
57
Engagement
44%
Hamburg
Opens
8
Sends
31
Engagement
25%
Berlin
Opens
9
Sends
19
Engagement
50%
Dresden
Opens
4
Sends
25
Engagement
17%
Winterthur
Opens
8
Sends
19
Engagement
39%
Munich
Opens
22
Sends
30
Engagement
74%
Turin
Opens
6
Sends
10
Engagement
60%
Marseille
Opens
0
Sends
3
Engagement
0%
Barcelona
Opens
11
Sends
17
Engagement
63%
Valencia
Opens
5
Sends
12
Engagement
43%
Paris
Opens
9
Sends
26
Engagement
35%
Lille
Opens
18
Sends
16
Engagement
110%*
Brussels
Opens
29
Sends
32
Engagement
90%

*Open rates above 100% indicate fans reopened messages multiple times. Automatic radius filters made city-by-city targeting effortless.

Cost Comparison

Cost comparison with traditional social media advertising channels.

OnPitch Email
Unit Cost
$0.008 per send (pay-as-you-go)
Spend / Volume
$7.50
Cost / Result
$0.03
Facebook / Instagram CPC
Unit Cost
Avg $0.58 – $0.77 per click
Spend / Volume
$165 – $218
Cost / Result
$0.58 – $0.77
Facebook CPM (Europe)
Unit Cost
≈ $8.96 per 1,000 impressions
Spend / Volume
$254*
Cost / Result
$1.00

Result: OnPitch delivered verified European fans at $0.03 per contact, 19–33× cheaper than paid social ads with better targeting.

SOCIAL PROOF

I got an email and now I'm at an ACTORS concert. The future isn't so bad after all.

@enkicarbone3769 Testimonial

@enkicarbone3769

- YouTube (London show)

PROCESS

Why It Worked

Simple mechanics, high intent, and fully owned fan data.

Why it worked

Owned data beats algorithms

Every address belonged to a self-identified fan.

Geo-timing drives relevance

Segment by location and timing ('geo + one-week-out') to maximize relevance with fans in the right place at the right time.

List hygiene lifts metrics

Regular bounce removal keeps opens 8-10 points above broad benchmarks.

Takeaways

Key lessons for building a verified fan list without ads.

Key takeaways

Automatic radius filters

Select city, click send.

Transparent cost preview

See SMS segments, MMS, and email charges up front.

Pay-as-you-go pricing

$10 monthly platform fee, then usage-based messaging (emails from $0.008 per send, SMS from $0.038 per segment) so non-tour months stay nearly cost-free.

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