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CASE STUDY

Hotel Mira

A multi-channel pre-release campaign turned engagement into verified ownership. Hotel Mira shared their OnPitch sign-up link in Discord and used Instagram keywords like 'EP' to automatically send fans that same intake form across comments, stories, and live chat.

Published: October 28, 2025 | 4 min read

Hotel Mira image 2

Hotel Mira needed to convert scattered social media engagement into a unified, owned audience ahead of their EP release. Using OnPitch's multi-channel approach, they deployed automated keyword responses on Instagram and shared sign-up links across Discord, turning casual interactions into verified contacts.

ABOUT

Background

To promote their single 'Rise and Shine,' Hotel Mira ran an organic fan capture campaign using OnPitch. The campaign OnPitch intake link directly in their Discord, encouraging members to verify their contact details and subscribe. At the same time, they used OnPitch's Instagram keyword automation so fans who commented or DMed the keyword 'EP' on posts, stories, or live streams automatically received the same intake link. Each signup was verified through OnPitch and added to a unified list for SMS and email messaging. Forty-eight hours later, Hotel Mira used that list to send the official release message containing the link to the song. The campaign was fully organic, required no ad spend, and converted hundreds of fans into verified subscribers ready for future releases.

In Practice

Hotel Mira's campaign demonstrated how multi-channel automation can turn scattered engagement into owned contacts. By meeting fans where they already were and removing friction from the signup process, they built a verified audience ready for future releases.

In Practice

Engagement Results

Pre-release message engagement metrics over time.

Within 24 hours
Opens
346
Sends
350
Engagement
99%
Within 1 week
Opens
525
Sends
350
Engagement
150%
Link conversion
Opens
424
Sends
350
Engagement
121%

Fans reopened messages multiple times (150% open rate, 121% CTR) with zero unsubscribes, showing lasting engagement.

Cost Comparison

Cost comparison with traditional social media advertising channels.

OnPitch SMS + Email Campaign
Unit Cost
Pay-as-you-go blended
Spend / Volume
$10.07
Cost / Result
$0.03
OnPitch SMS + Email Campaign
Unit Cost
≈ $10–15 per 1,000 impressions
Spend / Volume
$350–525*
Cost / Result
$1.00–1.50%
Paid Social CPC
Unit Cost
Avg $0.60 per click
Spend / Volume
$210*
Cost / Result
$0.60

Result: Instagram keyword integration at $0.04 per engaged fan, 15–20× cheaper than Instagram ads or paid social CPC.

SOCIAL PROOF

OnPitch turned our scattered social media presence into an actual audience we own. The keyword automation on Instagram was a game-changer—fans got instant access to our sign-up form without leaving the app.

Charlie Kerr & Mike Noble Testimonial

Charlie Kerr & Mike Noble

- Hotel Mira

PROCESS

Why It Worked

Simple mechanics, high intent, and fully owned fan data

Why it worked

Multi-channel approach

Met fans where they already were—Discord, Instagram comments, stories, and DMs

Automated keyword responses

Eliminated friction and provided instant gratification

Clear value exchange

Exclusive EP access in return for contact information

Unified intake form

Across all channels created a consistent fan experience

Takeaways

Key lessons for building a verified fan list without ads

Key takeaways

Deploy across every channel

Don't rely on a single platform—deploy your sign-up across every channel where your audience is active

Automation removes barriers

Keyword triggers on Instagram converted casual comments into verified contacts

Owned audiences outperform

68% open rate vs. 3% social media engagement

Build before you need it

Hotel Mira captured fans during peak EP hype

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